We Offer The Best Shipping and Return Policies Around!

Since we want our customers to receive the best service in the industry, we had developed our shipping, return and refund policies to reflect that.  Please see below for details, or feel free to contact us if you have any questions.

Shipping Information

  • All or our customers get FREE Standard Shipping for any orders delivered within the USA!
  • Most USA based orders are shipped directly from our warehouses within 24-48 hours for your convenience and maximum efficiency.
  • Your product will arrive within 3 - 7 Business Days.
  • All International (non-USA) orders incur a $25 shipping charge, are shipped via standard US Mail, and may take 2-3 weeks to arrive.
  • We also offer 2 Day Expedited Shipping for $12.99 and 1 Day Priority Shipping for $21.99 when available.*

    Returns

    At Intervine we want you to be 100% satisfied with your purchase and we stand behind all of the products that we sell. If for any reason you are not completely satisfied, you can choose between a full refund (minus any shipping charges) or a replacement product.

    Here are some important guidelines regarding our return policy:

    • All returns must be sent back within 30 days of purchase and must be in new condition and in their original packaging.
    • All returns require an authorization, which can be obtained by emailing us at care@intervine.com or calling us at 1-888-418-1323.
    • Please do not send back your product before you have received an authorization.

    Shipping Address for Returns: 

    Intervine
    Attn: Returns
    P.O.Box 37
    O'Fallon, IL. 62208

     

    Refunds

    • Once your product has been received and it's condition verified, you will receive a refund for your purchase.
    • Refunds usually show up on your credit card within 3 business days.

     

    Questions?

    We are here to help!  Should you have any questions at all about our products or our shipping, returns, and refund policy please don't hesitate to ask!  You can email us at care@intervine.com or call us at 1-888-418-1323.

    *During times of high volume such as the holidays we may be unable to control the performance of our shipping providers.  We always do our very best to provide the fastest shipping possible and if our shipping provider is unable to meet the timely delivery of your products you will be refunded for shippping.