Help

Need help? Email us.

If you need help with an order, return, refund, warranty question, product setup, product registration, or anything else, email care@intervine.com and our team will help you get it handled.

For the fastest help, include:

  • Your order number, if you have it.
  • The product name.
  • Where you purchased it.
  • A short description of what you need.
  • A photo or short video if it helps explain the issue.

We typically reply within 24 to 48 business hours, Monday through Friday.

If your question is about a return, refund, warranty claim, or product registration, you can still start by emailing care@intervine.com. We will point you in the right direction.